SHIPPING INFORMATION
At Linvelles, our commitment to delivering exceptional service is at the heart of everything we do. Understanding the critical role that timely and reliable delivery plays in your shopping experience, we have meticulously selected partnerships with leading postal services known for their reliability, speed, and customer service excellence.
Delivery Charges
Our delivery charges are designed to be transparent and fair, ensuring you know exactly what to expect when placing an order:
| Delivery Option | Price |
|---|---|
| Standard Delivery (3-5 working days) | £6.50 |
| Worldwide Shipping (5-10 working days) | £20.00 |
UK Delivery & Time Scales
We strive to offer a variety of delivery options to ensure your order arrives when you need it. Whether you're in a hurry or prefer more economical shipping, we have you covered.
Our Delivery Service Providers
We understand the importance of a seamless delivery experience. That's why we've chosen DHL and Royal Mail as our primary couriers for both UK and international shipments. These partners were selected for their proven reliability and extensive tracking capabilities, ensuring your order is in good hands.
Duties and Taxes
All items in the Linvelles store are dispatched inclusive of all taxes and duties. This means if you're ordering from within the EU, there are no additional fees to receive your items. Shop with confidence knowing the price you see is the price you pay.
Common Reasons for Delivery Delays or Non-Delivery
- Incorrect or Incomplete Address: Always double-check your shipping details. If there's an issue, we'll reach out to correct it. However, once an item is shipped, address changes aren't possible.
- Missed Delivery Attempts: If you're not available to receive your package, the delivery person will leave a notification card with instructions on how to pick up your package or arrange a redelivery.
- Customs Delays: International orders may sometimes face delays due to customs processing. We monitor these situations closely and do our best to expedite your delivery.